Switching to MedHQ
Switch practice software without missing a day
We migrate your patient records for you, at no charge — from spreadsheets or your current system. Most practices are seeing patients in MedHQ the same week, and there's no lock-in contract on the other side.
Free migration · No lock-in · Your data stays yours
The switch, in 4 steps
No long implementation project, no consultants, no downtime between systems.
Sign up free
Create your practice account. No card required, and your current system keeps running.
We migrate your records
Our team moves your patients across from spreadsheets or your old system — at no charge, with nothing left behind.
Configure your specialty
Appointment types, note templates and billing codes set up for how your practice actually works.
Go live
Most practices are booking, consulting and billing in MedHQ the same week they sign up.
What changes when you switch
Most practices arrive from a patchwork — a diary here, a billing package there, a switch somewhere else, licences for each. MedHQ replaces the patchwork with one system and one rate.
One rate instead of licences and modules
No monthly subscription, no per-user licences, no modules sold separately. 3% ex VAT of what you collect — scheduling, scribe, billing, claims, WhatsApp and reports all included.
One workflow instead of three systems
The visit flows from booking to note to invoice to claim to payment in a single system — nothing re-typed, nothing exported between packages.
An AI scribe instead of typing
Structured SOAP notes written from the consultation itself, with suggested codes, scripts and orders — included for every practitioner.
WhatsApp instead of phone tag
Reminders patients confirm with a tap, recalls that rebook themselves, and payment links instead of paper statements.
Your data stays yours — before, during and after
Switching software shouldn't feel like handing your practice to a stranger. There's no lock-in contract: if MedHQ ever stops being the right fit, you leave with your patient data.
- POPIA compliant, encrypted at rest and in transit
- Hosted in South Africa
- No lock-in contract — leave whenever you like
- Role-based access for your whole team
Pricing
of the payments you collect. Nothing else.
No monthly subscription, no per-user licences, no lock-in contract. Every feature — scheduling, AI scribe, billing, claims, WhatsApp and reports — is included, and nothing is charged on invoices that never get paid.
Frequently asked questions
Can't find what you're looking for? Get in touch.
Nothing. Onboarding and patient migration are included — our team moves your records across from spreadsheets or your current system at no charge, as part of the single 3% (ex VAT) platform rate.
Most practices are seeing patients in MedHQ the same week they sign up. Your current system keeps running while we migrate, so there's no gap where the practice is between systems.
No — that's the point of a guided migration. We work with you to bring your patient demographics, medical aid details and records across, and nothing goes live until you've checked it.
No. There's no fixed-term contract and no cancellation fee. If you ever leave, your patient data goes with you — it's yours.
The switch is easier than staying
Sign up free, and we'll migrate your practice this week. One rate — 3% ex VAT of what you collect — and everything's included.