AI scribe — built in, or bring Heidi
The AI medical scribe built into your practice software
Talk to your patient as you normally would. MedHQ's ambient scribe turns the conversation into a structured SOAP note — with suggested ICD-10 codes, scripts and orders — written straight into the record. No extra subscription, no separate app, no copy-paste.
Included in the 3% rate · POPIA compliant · You review every note before it's saved
Recording · consultation in progress
Subjective
Patient reports a 3-week history of right knee pain, worse on stairs. No trauma. Swelling noted after activity.
Assessment
Right knee osteoarthritis, mild effusion.
From conversation to clinical note in three steps
No dictation voice, no templates to fill in, no typing up the day from memory after your last patient leaves.
Start it with one click
The scribe lives inside the consultation, with the patient's context already loaded. Click start and carry on with your patient.
Consult as you normally would
The scribe listens ambiently and writes as you talk — a structured SOAP note drafted by the time you've finished examining.
Review, edit, save
You stay the author — check the note, apply the suggestions you want, and save it to the record. Nothing is filed without you.
A standalone scribe writes a note. This one runs the visit.
Because the scribe lives inside your practice system, its output doesn't stop at the note — it flows into everything the consultation produces.
Codes flow to the invoice
Suggested ICD-10 codes carry through to billing, so the claim is coded from what actually happened in the room.
Scripts & sick notes drafted
Prescriptions, sick notes and referral letters are suggested from the consultation — review and send in seconds.
Orders to your preferred providers
Radiology and pathology orders are generated from the plan and sent to the providers you already work with.
Follow-ups don't get forgotten
Suggested follow-up tasks and recalls come out of the note too — so "see you in six weeks" actually happens.
Your scribe, your choice
Already a Heidi practice? Bring it with you.
Practitioners who already use link their account in a click and drive Heidi straight from the MedHQ consultation — notes, codes and letters land in MedHQ exactly the same way. It's a per-practitioner choice, so your team can mix and match.
Pricing
of the payments you collect. Nothing else.
No monthly subscription, no per-user licences, no lock-in contract. Every feature — scheduling, AI scribe, billing, claims, WhatsApp and reports — is included, and nothing is charged on invoices that never get paid.
Frequently asked questions
Can't find what you're looking for? Get in touch.
No. The built-in scribe is included in MedHQ's single 3% (ex VAT) platform rate, for every practitioner in the practice — there's no separate scribe subscription or per-note fee.
You start a session with one click inside the consultation. The scribe listens ambiently while you talk to your patient, then drafts a structured SOAP note (Subjective, Objective, Assessment, Plan) with suggested ICD-10 codes, prescriptions, referrals and orders. You review and edit everything before it's saved to the record.
Yes. If you already use Heidi, link your account and drive it straight from the MedHQ consultation — the notes, codes and letters come back into MedHQ the same way as the built-in scribe. Each practitioner picks the scribe that suits them.
Yes. MedHQ is POPIA compliant, patient data is encrypted and stored in South Africa, and clinical notes are only saved to the record once you've reviewed and approved them.
Let the scribe write your next note
Sign up free and run the scribe in your very next consultation. It's included in the one rate — 3% ex VAT of what you collect.